Broomhilda wanted to go just a shade darker than her existing hair colour, what she would call strawberry blonde. She stressed quite clearly to her hairdresser that she did not want to go dark; just a tone or two down and expected to be shown colour charts but was assured that the honey colour decided on was the one. Broomhilda trusted him.
All the way through the process Broomhilda was uneasy because she felt the dye colour was much too dark for honey but said nothing. Eventually, when her hair was cut and dried she voiced her concerns because as far as she could see her hair was red. Broomhilda was assured that it would fade with washing so she left the salon.
That evening Broomhilda’s husband stated quite forthrightly that she was not the woman he married and said, “Ladies do not go to the hair salon expecting their hair to be what they want after a few washes!” So Broomhilda went back to the hairdresser and had quiet but firm words that she was not at all happy.
Her hair was too dark and not ‘honey’ at all – it was chestnut.
Broomhilda asked to see some colour charts but the hairdresser said “That won’t be necessary as highlights will lighten the whole effect.” So Broomhilda made an appointment for the next morning for highlights. But later, as she sat at her desk, she remembered having highlights before and they had done nothing to conceal the base colour of her hair.
So she went back to the hairdresser and said that she did not want highlights but wanted the whole colour removed completely. He persuaded her to go for highlights, then if she did not like the effect, she could go for full bleaching. “After all,” he said, “colour is subjective.”
Overnight Broomhilda decided to have the colour bleached out and duly arrived at the shop and told him. He went away and brought back a jar of honey which, when held against his hand, looked quite brown but when left on its own, had a light brown/yellow tinge. It was still not red like her hair.
So Broomhilda sat in the chair and asked again to see some colour charts but he ignored her request and told her that she was wrong to go for a bleach as she would have no tones to her hair at all. He went on and on, so much so that Broomhilda got up and told him to leave it. He followed her still protesting that he was the expert and therefore knew what he was doing. Broomhilda resisted his attempts to help her with her coat, saying she could do that herself, at which point he asked why she was being so rude to him.
Never trust a new hair colour without seeing hair colour charts first!
I just can’t get over the arrogance of this hairdresser.
“He followed me still protesting that he was the expert and therefore knew what he was doing.”